Experience & Education
Education
Towson University (19951999)
Bachelor of Science, Photography and Art History
Lorenzo di Medici (Jul. 1998)
Course of study: Photography and Art History
Human Factors International
Certified Usability Analyst
- User-Centered Analysis & Conceptual Design
- The Art and Science of Effective Web and Application Design
- Practical Usability Testing
- Putting Research into Practice
Work Experience
Senior Web Content Manager (Feb. 2007Present)
Sales & Marketing, American Chemical Society
- Weblogs: Design, launch, and maintain multiple custom weblogs with moderated user comments using TypePad.
- Podcasting: Create, post, and register audio and XML files for multiple podcasts introducing new products and promoting meetings.
- RSS: Create and post XML files for librarian newsletter RSS feeds.
- Testing Protocol & Observation: Assist to develop screening questions and user tasks for benchmark testing; Observe testing sessions.
- Supervise a staff 2 mid-level Web Associates.
Senior Web Associate (Aug. 2004Feb. 2007)
Sales & Marketing, American Chemical Society
- Present business objectives and interface layouts for new software projects to stakeholders.
- Assist to brand company websites and optimize search visibility.
- Supervise in-house Web Assistant staff and off-site contractors.
- Act as Technical Lead to implement and maintain an English/Japanese website.
Web Associate (Jul. 2002Aug. 2004)
Information Technology, American Chemical Society
- Serve as liaison between Marketing and Information Technology staff for online Marketing-related activities.
- Create, post, and maintain online ad buttons based on specifications provided by advertising Sales Representatives and customers.
- Redesign the ACS Publications intranet to optimize usability and functionality.
- Interview intranet Content Editors to determine the appropriate functionality for their respective home pages.
Web Assistant (Nov. 2000Jul. 2002)
Special Publications, American Chemical Society
- Post and maintain online news and supplementary information as requested by Editors.
- Design websites for domestic and international conferences and meetings.
- Redesign and launch the Analytical Chemistry magazine website.
- Create and maintain online advertising for internal campaigns and external advertisers.